How much is it to send my Parcel?

Delivery is FREE on UK Orders over £30

Standard 2nd Class (up to 2kg) - £3.50

Standard 1st Class (up to 1kg) - £4.50

Standard 1st Class (up to 2kg) - £5.80

You can upgrade to Tracked/Signed Delivery at Checkout.

International Parcels are sent based on weight and destination and are always fully tracked.

How long will it take to receive my parcel?

Orders are usually dispatched within 1-3 working days after purchase, please allow a little extra time during busy periods such as Christmas.

Depending which delivery option you choose it normally takes between 1-4 days after dispatch.

Please see our Shipping and Returns section for more Information.

Our Wax and Packaging

Our Wax Melts are made with 100% Soy Wax. We only use top quality Wax and Scents.

Our Signature Wax Clamshells are fully recyclable along with our Packing Noodles. We are striving for more ways to make our business more green and environmentally friendly going forward and will update the Blog with any changes we can make.

If you have any questions please do not hesitate to contact us.

CLP Regulations

The European Regulation (EC) No 1272/2008 on Classification, Labelling and Packaging (CLP) entered into force on 20th January 2009 in all EU Member States, including the UK.

On each product listing, full CLP/Safety Information is displayed when appropriate and all our products have the relevant information on the labelling which makes them fully compliant with the legalisation. This also benefits you as you can be assured of safety and quality.

If you need any further information we will be happy to provide it.

Custom and Personalised Orders

If you have a specific request in mind of what you would like please feel free to message us and we will try our best to see what we can do for you.

Care instructions

All our products are made with premium wax and are very easy to store at room temperature and will last for a long time. Please do not store in cold conditions as it can affect the fragrance throw in the wax. Sometimes soy wax is liable to frosting which is completely normal and does not affect the quality/scent throw of the product. If you have any concerns/questions about how to use/storage of your wax melts please feel free to message us. We are happy to help!

If you have any questions or just want to chat email us at customercare@prettyhomearomas.co.uk

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